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Cancellation and Refund Policy


At Purenutty, we value your satisfaction and strive to ensure you have a great experience with our products. Please review our cancellation and refund policy below:


Cancellation Policy:

  1. 1. Cancellation Before Shipping: You may cancel your order for a full refund if it has not yet been shipped. Please contact our customer service team as soon as possible to request a cancellation.

  3. 2. Cancellation After Shipping: Once your order has been packed and shipped, we regret that we cannot cancel it. Please ensure that your order is correct before finalizing your purchase.

Refund Policy:

  1. 1. Refund Before Shipping: If you decide to cancel your order before it has been shipped, you are eligible for a full refund. The refund will be processed to your original payment method within 3-5 business days after the cancellation request is confirmed.

  3. 2. No Refund After Shipping: Once your order has been packed and shipped, we are unable to process any refunds. Please note that due to the nature of our food products, all sales are final once they leave our facility.

How to Request a Cancellation:

To request a cancellation or inquire about your order status, please follow these steps:

1.Contact our customer service team at [purenuttyfoods@gmail.com / +91 8270350299] as soon as possible.

2. Provide your order number and any relevant details.

3. Our team will assist you in confirming whether your order is eligible for cancellation and processing the refund if applicable.


Contact Us:

If you have any questions about our cancellation and refund policy, please reach out to us at [purenuttyfoods@gmail.com / +91 8270350299]. Our customer service team is available to assist you during regular business hours.